Guide to Engaging the MediaThe following guide contains recommended guidelines for VoiceCon San Francisco 2008 exhibitors when dealing with the press in advance of the event.
There are a number of valid reasons you might wish to meet a journalist at the event. The important thing to remember is that—when reaching out to him or her—you respect the way that he or she prefers to receive information. Typically, proper etiquette is to send an email (no attachments) requesting a meeting or phone call. As a general rule, media operate on tight deadlines, so calling a journalist when they're busy wrapping up an important story is more likely to aggravate him or her than it is to help your objective of setting up a meeting. Be sensitive to the volume of requests that journalists receive, and understand that coverage beats change regularly, and the subject matter that you're offering might not be consistent with a new editorial priority. Please do not send blast emails to the entire pre-registered media list. Some of the journalists on the list may not have an interest in your product or service category, so take the time to target the journalists who are appropriate for your specific subject matter. Recommended Activities During the ShowPrepare your booth for journalist visitation. Many journalists at VoiceCon San Francisco 2008 look for an exciting new product or story by roaming the show floor. Therefore, it is important to prepare your booth personnel and to make sure that technically knowledgeable staff members and a representative spokesperson are available to answer any questions posed by journalists. It is also important to have extra copies of your company's press kit on hand for later reference for journalists who stop by. Introduce yourself to journalists, when possible. Journalists at VoiceCon San Francisco 2008 will be clearly identifiable with a unique badge. If you have the opportunity to shake a journalist's hand and introduce yourself, go for it. Ad hoc discussions are an important part of the experience at the event, and who knows—you may have a perspective or insight that the particular journalist you just introduced yourself to might be interested in at that point in time. Set the table for future discussions with the journalist. You don't have to eye the opportunity as your one chance to make an impression on the journalist. Building relationships with journalists is a process, and you should consider your time at VoiceCon San Francisco 2008 as an opportunity to lay the foundation for new relationships with journalists (as well as to strengthen existing relationships). If you view every interaction with a journalist as an opportunity for coverage that you must convert on, you're not setting the stage for future interactions. Be receptive to what the journalist is hoping to learn about at the event. If your product/picture fits into that picture, fantastic. If not, get a business card and touch base further down the road, when your subject matter is more relevant to what they're looking for. Recommended Activities After the ShowFollow up with a thank you note. Whether you had a formal interview with a reporter, or just a casual conversation and exchange of business cards—take a moment to write a quick thank-you email. It's a nice gesture that will enable you to extend the interaction, as well as share any additional information that you might not have had the opportunity to share while at the event. Review the final, registered media list. As a general rule, a significant number of the journalists who attend conferences don't sign up until the last minute. Because their presence at the event wasn't detected until they actually showed up and registered onsite, exhibitors might not have been able to target them for meetings and/or product demonstrations. For that reason, we post the final, registered media list to the VoiceCon San Francisco 2008 site after the event. This list provides you with the opportunity to reach out to the journalists you weren't able to secure time with, and to pursue future meetings/opportunities to secure visibility for your company. |