Online Presentations for VoiceCon San Francisco 2007

Ajay Kapoor Director Enterprise Communications Practice Avaya, Inc Mr. Kapoor is responsible for the professional services that surround Avaya's world class communication systems including network consulting, security, and unified communications. Ajay is an IP Telephony veteran and has spent most of the last decade focused on the technology and the largest deployments in the world. Previously, he was Director of Customer Advocacy for Avaya Global Services and has also held leadership roles in Research & Development, Customer Support, and Client Service Management. Ajay is a graduate of the University of Texas with degrees in Computer Science and Philosophy and has previously presented at N+I, Voicecon, and InAAU.

Christopher T. Oakes IBM Global Technology Services 590 Madison Ave, New York, New York 10022, 201-967-2581 Professional Profile Mr. Oakes serves as the US Sales Executive for the IBM's Convergence Practice. A Confirmed Network Principal and Certified IBM Information Technology (I/T) Specialist, Mr. Oakes was responsible for building the IBM Global Services IP convergence practice in the US. In his career at IBM, he has served as the US Multi-Industry Infrastructure Practice Executive, US Leader for Emerging Technologies, Wall Street Account Cluster Principal, and had roles in sales, service delivery, project management, alliance management and building high-performance consulting teams.

Lawrence Byrd is Director of Communications Enabled Business Processes and helps drive the definition and communication of Avaya's intelligent communications strategy. Lawrence has over fifteen years of telephony, CRM and contact center experience and over twenty-five years of advanced software and Internet experience. Lawrence was co-founder of Quintus Corporation in 1984, a provider of multimedia contact center software, which was acquired by Avaya in 2001. Lawrence has a BA in Philosophy from Durham, England, was a research associate in the Department of Artificial Intelligence at the University of Edinburgh, Scotland, and now lives with his family in California.

Todd Landry is a Senior Vice President with Sphere Communications, leading new initiatives in software-based communications for all-IP communications solutions. Previously Landry was with CommWorks Corporation, a subsidiary of 3Com where he oversaw multiple business lines that included carrier softswitch and media gateway products, mobile 3G data infrastructure products. An accomplished speaker Landry can be seen in numerous forums, panels and keynotes that include topics such as market changes and impacts, business applications for technology, case studies, industry direction and others.

Ross Sedgewick serves as Director, Global Marketing for Applications in Siemens Enterprise Communications, leveraging 19 years of management experience in the Enterprise Software, CRM, Channel Management and Marketing arenas. Ross has responsibility for the applications marketing team, which drives marketing for the unified communications, unified messaging and contact center product portfolios worldwide. Prior to working at Siemens, he acquired broad industry experience in senior positions with companies such as IBM Corporation and Delano Technologies. Ross holds a Honors Bachelor of Commerce degree from the University of Toronto, and an MBA (Marketing) from the Schulich School of Business at York University.

Fergal Glynn is BlueNote Networks' architect. He is responsible for the company's technical roadmap and the design and development of future products. Prior to BlueNote, Glynn was a network architect at Fidelity Investments. In this role, he was responsible for the creation of Fidelity's long-term technical vision and the development of innovative solutions for improving Fidelity's global network. While at Fidelity, Glynn worked on cutting edge VoIP technologies that became the origins of BlueNote Networks.

James (Jim) Tyrrell is the Vice President of Business Voice Products in Product Management and Development. In this role, Tyrrell oversees the strategy, product management, and product development behind the company's Contact Center Services, Conferencing & Collaboration, Core & Wholesale Voice and award winning Voice over IP product portfolios. With his combined responsibilities, he oversees a staff of more than 75 Verizon employees. Tyrrell was the Executive Director of Advanced Voice Services in Verizon Business prior to his current role. Tyrrell's vast experience in the communications field comes from nearly 20 years in the industry before joining Verizon Business (formerly MCI) in February 2004. His varied background includes strategic modeling, market analysis, sales management, and product marketing and management. Prior to joining Verizon Business, Tyrrell held positions of greater responsibility at XO Communications between 2000 ? 2004. He served as Director of Product Management - Data & Security Services, having previously worked as Director of Strategic Marketing Services. In these positions, Tyrrell handled strategic management across Dedicated Internet Access, Private Line, Ethernet Services Multi-Transport Networking Services and Managed Security products. He also led a project team who managed complex bid responses across many of the company's business units. From 1986 to 2000, Tyrrell was with AT&T in several management positions having risen to positions of greater success culminating with District Manager - Dedicated Local Offer Management. Tyrrell holds Bachelor of Arts in Computer Science and in Statistics as well as a Masters in Business Administration, both from the State University of New York, University at Buffalo. He lives in Virginia with his wife and three children where his interests include sports and technology. Tyrrell is also active with his church and the Knights of Columbus.

Mr. Burrell brings 22 years of expertise in voice, data networking, IP, and managed services. His current responsibilities at Orange Business Services include management of the IP trunking service offer globally. This provides full interoperability and support for Alcatel, Avaya, Cisco and Nortel IP Telephony systems, TDM PBXs and hosted IP telephony with a VoIP VPN. In 2005, Burrell led a team to launch an Avaya-based IP telephony solution and become the 1st global Avaya Strategic Partner. In 2004, he launched Optimize Telephony Solution based on life cycle approach to IP Telephony. In February 2002, Burrell helped develop and launch of the industry's first end-to-end IP Telephony solution with global availability. The service received the Frost and Sullivan 2002 Market Engineering Award for Product Innovation. As a senior manager at BellSouth, Burrell led a team to build an Enterprise Network Consulting practice around network design, performance assessment, and security consulting. In 1998, he helped to plan and launch BellSouth Managed Network Solutions in an alliance with EDS to offer customers managed services for WAN, LAN, and applications. During his ten years at MCI, Mr. Burrell provided decision support, market program management and competitive assessment. In 1995, he helped launch MCI 's entry into the ISP business through internetMCI. In 1994, Burrell supported the launch of Concert, MCI global services' joint venture with British Telecom, contributed to the successful offering of VPN voice and data services to multinational businesses.

Rick is part of the business product management leadership team responsible for the delivery and management of voice over IP services provided to business customers. His product line includes VoIP-enabling AT&T's IP & VPN services in order to enable customers to converge high-quality voice calling over AT&T's global data network services, including on-net site to site calling as well as off-net via AT&T's network-based gateways to the PSTN anywhere in the world. Rick also leads the team supporting IP Flexible Reach service, AT&T's dynamic integrated access trunking service, enabling Local, Long Distance and International calling combined with AT&T's Internet access & VPN services. This includes both outbound and inbound calling and standard Local service. He also supports AT&T's IP PBX interoperability program, in which AT&T certifies that equipment of IP PBX vendors will interoperate with AT&T's SIP-based VoIP network, including both H.323 and SIP endpoints. Rick has held a variety of prior responsibilities in AT&T, including other areas of Product Management as well as Business Planning and Development, Sales Operations, Sales and Sales Management. Rick holds an MBA from NYU Stern School of Business and a BA from Rutgers University.

Chris Kozup is a Manager within the Mobility Solutions team with Cisco. He is responsible for market development and strategy for Cisco's portfolio of enterprise wireless networking products and solutions. Chris has a specific focus on articulating the business case for how a unified wired and wireless approach to enterprise-wide mobility can improve business profitability, increase productivity and lead to sustainable competitive advantage. He is responsible for the outbound marketing of Cisco's mobile voice and secure wireless solutions. Additionally, Chris is responsible for helping to ensure the success of Cisco's wireless team within the vertical markets through relevant collateral including ROI and TCO models and business cases. Prior to joining Cisco in 2006, Chris was with META Group where he served as a Program Director for Infrastructure Strategies, with a particular focus on enterprise communications. He has a B.A. from Ohio University and a Masters of Business Administration from Instituto de Empresa in Madrid, Spain.

Eric Ritter is the Director, Wi-Fi & Enterprise Voice Solutions for Research In Motion. In the 7 years that Eric has been at RIM, he has held a variety of positions at including being a founding member of the BlackBerry Solutions Group, technical lead on RIM's BlackBerry Enterprise Server for IBM Lotus Domino, and managing the technical team for one of RIM's largest carrier partners. In his current position he leads a dynamic group of individuals focused on the technical product marketing of RIM's WiFi and Enterprise Voice Solutions. Prior to joining RIM, Eric had extensive experience managing Microsoft focused infrastructures including large Exchange environments, as well as a background in the Telecom world. Eric is a native of Toronto, Ontario and now resides in Waterloo, Ontario.

Krishna founded Sipera Systems in late 2003 and raised over $19 million from Sequoia, Austin and Star ventures. As the founder and chief technology officer, Krishna involves in team building, customers engagements while focusing on strategic business & technology direction. An industry expert with over 15 years experience in Voice over IP and security technologies, Krishna holds 5 patents and speaks at industry conferences. A serial entrepreneur, Krishna co-founded IPCell Technologies, in 1998 and served as the vice president where he led the development of the world's first Voice over IP switch for cable operators. IPCell was acquired by Cisco for $213 million and, from 2000-2002, Krishna was the Director of Engineering with Cisco spearheading the BTS10200 product. Krishna holds an MS from the Indian Institute of Science, Bangalore and BE from Osmania University, Hyderabad.

Blair Pleasant is President & Principal Analyst of COMMfusion LLC, and Co-Founder of UCStrategies.com. Blair provides consulting and market research analysis on voice/data convergence markets and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting. With over 18 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, contact center software, Computer Telephony Integration (CTI), and voice processing. Blair has authored many highly acclaimed market studies, and provides market research analysis and consulting services to both end user and vendor clients. She has also authored several white papers for a variety of companies in the contact center and unified messaging markets, which include descriptions of market trends, technology insights, and specific product descriptions. Custom research projects for vendors and end-user clients include competitive analysis, vendor selection, market sizing, channel partner evaluation, end-user research, market positioning, and general marketing assistance. Ms. Pleasant received a BA degree in Communications from Albany State University, plus an MBA in marketing and MS in Broadcast Administration from Boston University.

Biography Simon Gwatkin VP Strategic Marketing Mitel With more than two decades of marketing and strategic experience in technology, Simon Gwatkin is responsible for communicating and evolving Mitel®'s corporate positioning and brand equity in the global marketplace. Appointed Vice-President of Strategic Marketing in 2003, Simon has raised Mitel's international presence with key stakeholders and publics through dedicated and ambitious initiatives in marketing and media, analyst and investor relations. Prior to 2003, Simon held a variety of executive roles in Mitel, including Vice President of IP Platforms. He was instrumental in the development and marketing of the company's flagship IP-PBX platform during this time. Additionally, Simon brings a seasoned history of international business experience, ensuring continuity and an end-user focus in Mitel's global marketing initiatives across Europe, the Middle East and Africa. Simon is a well-regarded authoritative speaker. His extensive speaking schedule and insight into market dynamics and unfolding trends in user adoption have contributed to the emerging shift towards the mass adoption of IP communications. Simon is a board member of the Ottawa Center for Research and Innovation (OCRI), as well as an active member with a wide variety of trade and industry associations.

Warren Barkley is Group Program Manager for the real time media group in the Information Worker division at Microsoft. Mr. Barkley's team is responsible for the development of the media platform and infrastructure which is used widely throughout Microsoft. His team's goal is to provide a complete, flexible real time communication solutions from endpoints to conferencing servers. Mr. Barkley joined Microsoft in early 1997 and has held various positions in the field and product development organizations. He has worked primarily on networking technologies including TCP/IP, Network Location Awareness, Wireless (WLAN and WWAN) and network security. Warren was extensively involved with the development of native wireless support in Windows XP including the automatic configuration and security components and worked broadly with the WiFi industry to define and implement new security standards. Barkley holds several US and Worldwide patents in various networking and real time media technologies areas. Warren Barkley started his career in technology as an IT manager for a large government agency in Canada. He moved to Seattle where he worked for a consulting group that performed software integration and infrastructure deployment for high-tech startups and large organizations. Barkley has several degrees from the University of Victoria and University of British Columbia. He resides in the Seattle area with his wife and two young sons where he enjoys playing hockey and cycling.

David has been one of the chief creative forces behind Siemens emergence as a leader in the presence-based, unified communications landscape over the past five years. Holding various positions within Siemens over the past 19 years, David has spent the last five plus years building the marketing vision and driving the success of OpenScape. Now he is focused on building broad market awareness of the benefits presence offers for business communications in the next decade.

Fiona Lodge is an expert in the field of telephony solutions design, deployment and operations gained from 15 years experience in telecommunications, including eight years specifically in the area of IP telephony and VoIP for carriers and enterprises. Her expertise is based on a deep technical understanding of all facets of IP telephony on top of a business analyst's perspective on customer requirements. Fiona is currently product manager for PROGNOSIS IP telephony products, responsible for ensuring these solutions address the needs of large enterprise customers and managed service providers.

Peter is responsible for product marketing for EMC Smarts' Network Management solutions, along with overseeing the group's activities in the Service Provider sector and supporting EMC's channels to market and customers. Prior to EMC, Peter was Senior Vice President at Merlot Communications, a broadband infrastructure provider, and Vice President Marketing and Sales at iPeria, and FaxNet Corp. Peter began his career at AT&T where he held a number of senior roles in Marketing, Sales and Operations. He holds a BA from Stonehill College, and an MBA with Deans Honors from Columbia University.

E. Brent Kelly, Senior Analyst and Partner Brent specializes in IP communications infrastructure, unified communications, and strategic consulting. He has over 18 years experience in developing and marketing highly technical products. Brent has authored reports and articles on migrating to IP communications, unified communications environments, IP video network providers, IBM, Microsoft, Cisco, and telephony-based unified communications providers. He has developed a highly successful seminar on implementing IP-based Rich Media Communications. Brent holds a Ph.D. in engineering from Texas A&M and a B.S. in engineering from Brigham Young University. He leads the Unified Communications Practice for Wainhouse Research.

Jason Frannea has over 13 years of experience in the communications industry. He has an extensive background in enterprise and service provider solutions, strategies and products. In his current role, Product Marketing Manager for IP Clients in Nortel's Enterprise Solutions division, Jason is responsible for driving IP client based market requirements and solutions in both the enterprise and small-to-medium business markets. Prior to that, he has been involved with Nortel's in-building wireless solutions and, more recently, Nortel's multimedia and IP telephony solutions. Jason holds a bachelor's degree in business administration from the University of North Texas.

Kim Ganote is currently Director of Product Development and Management responsible for Integrated Voice Services. Areas of focus include developing and managing solutions that enable Fixed Mobile Convergence, VoIP and IMS. Kim has been in the telecom industry for over 18 years working in wireline and wireless. Joining Sprint in 1989, she has held several key leadership positions involving Care, Network, International, Product, Consumer and Business. Prior to Sprint, she held a leadership position at United Missouri Bank responsible for customer care. Kim holds a Bachelor of Science Degree in Business Administration from the University of Missouri Kansas City. She will complete her Master of Business Administration from Baker University in July 2007.