Louis D'Ambrosio, President & CEO, Avaya
Avaya CEO Lou D'Ambrosio discusses the democratizing transformation of Unified Communications. He focuses on how successful enterprises are using Unified Communications and presence to drive competitive advantage. He also discusses the compelling technology solutions of communications-enabling business processes, and how businesses are using it to innovate and create competitive advantages.
(VoiceCon Orlando 2008)

Gurdeep Singh Pall, Corporate VP, UC Group, Microsoft

(VoiceCon Orlando 2008)

Dennis Schmidt, Senior Vice President, VoIP Program Executive, Bank of America
Dennis Schmidt discusses Bank of America's real experiences with implementing IP Telephony and converged networks. He describes the technical and staffing challenges; the opportunities this change has opened up for cost savings and rapid transformation to meet business needs, as well as the way it has transformed the bank's business processes.
(VoiceCon Orlando 2008)

Mike Rhodin, General Manager, Workplace, Portal and Collaboration Software , IBM
The “speed of business” is accelerating, which creates a pressing need for organizations to shield users from complexity, while optimizing and extending the value of IT and telephony investments. An open, holistic strategy for unified communications and collaboration enables enterprises to leverage and enhance business applications, processes and their underlying systems, while delivering a user experience that sets people free to easily find, reach and collaborate. Mike Rhodin, General Manager, IBM Lotus Software shares the latest on IBM's unified communications and collaboration (UC²) strategy and preview new technologies from IBM development labs. Mike illustrates how enterprises are building on their existing technology investments and tapping solutions from a rich ecosystem of business partners to add value to their organizations.
(VoiceCon Orlando 2008)

Sue Bostrom, Exec. VP, CMO, and John Chambers, Chairman and CEO, Cisco, with Al Gore, Nobel Laureate and former Vice President
Al Gore joins John Chambers for a discussion of the critical role innovation can play in mitigating climate change. The virtual discussion simultaneously addresses live audiences in London, UK and Orlando, and is hosted in Orlando by Cisco Chief Marketing Officer Sue Bostrom. The key topics include: Latest observations of the effects of global warming and the impact of IT; how businesses can reduce greenhouse gas emissions through the use of new innovations; and how the technology industry can help create the most sustainable model for addressing global climate change. Using Cisco TelePresence, Mr. Gore participates from Nashville, TN, and Mr. Chambers from Cisco headquarters in San Jose, CA.
(VoiceCon Orlando 2008)

User Forum
In the User Forum at the VoiceCon Orlando 2008 Conference, VoiceCon Co-Chair Eric Krapf and Zeus Kerravala, Senior VP Enterprise Research for the Yankee Group led the following panel in a discussion of decision-making for migrating to new communications infrastructures, architectures and services, including benefits and problems, and perspective and advice that reflect their real-world experience:

-Mike Connelly, Vice President of IT / CIO, FranklinCovey
-Roganne West, Manager, Technology Operations, Adena Health System
-Mark Willis, CIO, Virginia Commonwealth University
-Joshua Kimball, Strategic Technology, FVP, Bank of New York, Mellon
-Peter Shah, IP Contact Center Supervisor, Ford Motor Company
(VoiceCon Orlando 2008)

VoiceCon Summit: Software based Architectures and Unified Communications
This VoiceCon Orlando Summit: "Software based Architectures and Unified Communications" examines the assumptions underlying software-based architectures and unified communications, addresses the readiness of both buyers and sellers to adapt to this new regime and identifies the obstacles facing enterprises as they try to mesh the new framework with their existing network design and procurement procedures, network operations and organizations. VoiceCon Co-Chair Fred Knight and Jim Burton, Co-Founder, CT Link/UCStrategies.com lead the following panel:

-Eric Swift, Senior Director, Microsoft
-Christian Szpilfogel, Office of the CTO, Mitel
-Pat Galvin, Lotus Sametime, IBM
-Lawrence Byrd, Director, CEBP, Avaya
-Mark Spencer, CTO, Digium
-Graham Howard, Director of Global Product Marketing, Siemens
-Shantanu Sarkar, Senior Manager, UC, Cisco
(VoiceCon Orlando 2008)

Don Van Doren and four UC vendor representatives
What are the steps required to enhance an existing VOIP infrastructure so that it can support Unified Communications? And how does this integrate with other applications? In this session, a panel of IP-PBX suppliers will outline the steps for evolving PBXs and IP-PBXs to deliver Unified Communications integrated with business processes and applications.
(VoiceCon Tour 2007)

Blair Pleasant and Three Panelists
What are the best UC solutions for mobile employees and how are they delivered? Can a mobile device replace the need for desktop phones, for some or all employees? In this session, a panel of wireless carriers, VOIP and desktop application vendors will highlight their best solutions for mobile employees, and how those integrate with the office systems.
(VoiceCon Tour 2007)

Keynote: Karen Dean, Director, Global Telecommunications, Black & Decker
Karen Dean, Director, Global Telecommunications, Black & Decker, will discuss the process and lessons learned from migrating to IP Telephony and converged networks. She leads a team responsible for telecommunications technology strategy, procurement, deployment and operations for 70 Black & Decker offices worldwide, plus 135 retail locations, 11 call-center sites and 2,000 remote workers.
(VoiceCon San Francisco 2007)

Keynote: Gurdeep Singh Pall, Corporate Vice President, Unified Communications Group, Microsoft
Gurdeep Singh Pall is responsible for developing Microsoft's Unified Communications and voice over Internet protocol (VoIP) strategy, and his teams are responsible for Unified Communications product and service deployment.
(VoiceCon San Francisco 2007)

Keynote: Mark Sunday, CIO, Oracle
Oracle Global IT has successfully deployed a large-scale, global Unified Communications (UC) platform. In this keynote, Mark Sunday, Oracle's CIO and SVP will review the strategic drivers behind their UC implementation, the lessons learned and business benefits, including significant cost reductions, more rapid integration of acquired companies' infrastructure, and enhanced business agility. Finally, attendees will hear Oracle Global IT's vision and roadmap to deploy business transforming enterprise applications that integrate Oracle's business systems with their UC platform.
(VoiceCon San Francisco 2007)

Keynote: Mike Rhodin, General Manager, Lotus Software, IBM Corporation
Unified Communications is driving more flexible, real-time business models that allow organizations to respond quickly to emerging marketplace opportunities and competitive threats. Mr. Rhodin will share IBM's vision and strategy for an open standards-based landscape that fuses communications and collaboration to support workplace requirements and foster an open ecosystem of partners innovating with custom solutions. He will also discuss how social networking can be used to unlock and leverage skills within organizations?and beyond.
(VoiceCon San Francisco 2007)

Morning Call
Conversations on Critical Issues: We're kicking off Wednesday with a plenary session that offers you a quick, concise, hard-hitting take on three issues that you can't afford to ignore. In this session, VoiceCon Co-Chair Eric Krapf will conduct a series of one-on-one interviews with top experts, honing in on the single most critical aspect of each issue. These fast-paced conversations will help frame your approach to each topic.

* Enterprise IP Telephony Security: How Big Is the Threat? Featuring Mark Collier, CTO, SecureLogix, co-author, Hacking Exposed: VOIP

* SIP Interoperability: Will It Ever Materialize? Featuring Cullen Jennings, IETF Real Time Applications Area Director; Distinguished Engineer, Cisco

* Web 2.0: What's the Impact on Enterprise Communications? Featuring Irwin Lazar, Principal Analyst & Program Director, Collaboration & Convergence, Nemertes Research
(VoiceCon San Francisco 2007)

CTO Roundtable
As the worlds of computing and communications come together, a range of forces are shaping the technical environment within which IP Telephony, Converged Networks and Unified Communications are developed, deployed, leveraged and maintained. We've invited CTOs from three leading vendors - Avaya, Cisco and Nortel - to discuss the factors shaping their companies' development plans. They'll analyze where their companies' technologies are moving, identify the barriers that must be overcome for their visions to be fulfilled and present the roadmaps that enterprises will take as they migrate their communications systems and networks.

Speaker - Mun Yuen Leong, CTO, Avaya

Speaker - Phil Edholm, CTO & VP Network Architecture, Enterprise, Nortel

Speaker - Hank Lambert, Director, VTG CTO, Cisco

Moderator - Eric Krapf, Co-Chair, VoiceCon, Editor, Business Communications Review

Moderator - Jim Burton, President, CT Link
(VoiceCon San Francisco 2007)

VoiceCon Summit: New Carrier Landscape: A Roadmap for the Enterprise
The carrier marketplace is in transition, and so is the technology that carriers use to deliver wide-area connectivity to enterprises. If your organization is trying to build a regional, national or global network that provides cutting-edge applications and functionality to your largest and smallest sites, the carriers will be critical to this task. So how will the consolidation of the domestic carrier marketplace and the migration away from legacy packet networking technologies affect your enterprise? In this session, VoiceCon Co-Chair Eric Krapf will discuss the issues with an attorney who negotiates service contracts for Fortune 500 companies, and they'll be joined by representatives of the two major national carriers, AT&T and Verizon. This roundtable discussion will cover issues including:

• The impact of carrier consolidation on pricing and service availability
• Trends in pricing and service offerings
• The impact of technology on new services (e.g., SIP trunks, VOIP over MPLS)
• Prospects for hosted/managed voice/converged services
• Regulatory/legislative developments

VoiceCon Summit: Software-Based Architectures and Unified Communications
This VoiceCon Summit examines the assumptions underlying software-based architectures and Unified Communications, address the readiness of both buyers and sellers to adapt to this new regime and identify the obstacles facing enterprises as they try to mesh the new framework with their existing network design and procurement procedures, network operations and organizations.

Speakers:
• Jonathan Christensen, Senior Director, Skype
• Christopher Thompson, Senior Director, Solutions Marketing, Unified
• Communications, Cisco Systems
• Mark Spencer, CTO, Digium
• Arup Acharya, Research Staff Member, IBM TJ Watson Research Center, IBM
• Paul McMillan, Director Large Enterprise Call Control & Application
• Strategy, Siemens Communications
• Eric Swift, Senior Director, Microsoft
• Doug Tucker, Ubiquity CTO, Avaya

Moderators:
• Fred Knight, GM/Co-Chair, CMP
• Zeus Kerravala, SVP Enterprise Research, The Yankee Group

(VoiceCon San Francisco 2007)

Locknote
At the conclusion of each VoiceCon conference, we ask leading analysts to join the editor and publisher of Business Communications Review magazine to summarize what they learned during the conference. The Locknote analyzes progress in enterprise IP Telephony migrations, vendor positioning and market strategies. The panelists draw on their experience and what they've seen and heard during the week to sum up their views on the state of the industry.

• Speaker - Don Van Doren, President, Vanguard Communications
• Speaker - Eric Krapf, Co-Chair, VoiceCon, Editor, Business Communications Review
• Speaker - Ed Mier, CEO, MierConsulting, LLC
• Speaker - John Bartlett, Vice President, NetForecast, Inc.
• Speaker - Jim Burton, President, CT Link
• Speaker - Marty Parker, Principal, Communication Perspectives
• Speaker - Gary Audin, President, Delphi, Inc.
• Moderator - Fred Knight, GM/Co-Chair, CMP

(VoiceCon San Francisco 2007)

Keynote: Louis D'Ambrosio, President and CEO, Avaya
In this VoiceCon Spring 2007 Conference keynote, Louis D'Ambrosio, President and CEO of Avaya, discusses unified communications--how Avaya has begun implementing it today, and the implications for the future as it speeds up business processes.




(VoiceCon Orlando 2007)

Keynote: Mike Zafirovski, President and CEO, Nortel, with John Roese, CTO, Nortel
In this VoiceCon Spring 2007 Conference keynote, Mike Zafirovski, Nortel's President and CEO, outlines the current state of the company and John Roes, CTO describes how advanced unified communications, virtual networking and converged applications will transform enterprise communications, and the role of the Nortel-Microsoft Innovative Communications Alliance in driving these transformations.
(VoiceCon Orlando 2007)

Keynote: Johan Krebbers, Group IT Architect, Royal Dutch Shell
In this VoiceCon Spring 2007 Conference keynote, Johan Krebbers, Group IT Architect, Royal Dutch Shell, describes how an enterprise can use VoIP as part of their strategy for Unified Communications. Specifically, Mr. Krebbers shares Shell's approach to integrating voice with other collaboration services to create an enterprise-wide solution.
(VoiceCon Orlando 2007)

Keynote: Charles Giancarlo, Senior Vice President, Chief Development Officer, Cisco and President of Cisco-Linksys LLC, Cisco Systems
VoiceCon Spring 2007 Conference keynote, Charles Giancarlo, Senior Vice President, Chief Development Officer, Cisco and President of Cisco-Linksys LLC, Cisco Systems, looks at some of the new technologies that are creating new capabilities and even new categories of communications and collaboration.
(VoiceCon Orlando 2007)

Keynote: Alok Kapoor, Managing Director, Merrill Lynch Global Private Client Technology
In this VoiceCon Spring 2007 Conference keynote, Alok Kapoor, Managing Director, Merrill Lynch Global Private Client Technology, describes Merrill Lynch’s migration to IP-telephony, and discusses the role of integrated applications bringing benefits to users.



(VoiceCon Orlando 2007)

Executive Forum I
In the first Executive Forum of the VoiceCon Spring 2007 Conference, VoiceCon Co-Chair Fred Knight led the following panel in a discussion of the market, the technology and where the industry is headed:

-Hugh Scholaert, President, Aastra Intecom -Oscar Rodriguez, Enterprise Business Group CMO, Alcatel-Lucent
-Rick Moran, Vice President IPC, Product and Technology Marketing, Cisco Systems
-Eric Swift, Senior Director, Microsoft
-Steve Timmerman, VP Marketing, ShoreTel
-Dana Rasmussen, President, Siemens
(VoiceCon Orlando 2007)

Executive Forum II
In the second Executive Forum of the VoiceCon Spring 2007 Conference, VoiceCon Co-Chair Fred Knight led the following panel in a discussion of the market, the technology and where the industry is headed:

-Brian Allain, VP/GM, Voice and Data Business, 3Com
-Jorge Blanco, Vice President, Solutions and Software, Avaya
-Martin Harriman, VP, Marketing & Business Development within Business Unit Multimedia, Ericsson
-Jim Davies, CTO, Mitel
-David King, VP, Marketing & Sales Support, NEC Unified Solutions
-Phil Edholm, CTO & VP Network Architecture, Enterprise, Nortel
(VoiceCon Orlando 2007)

Locknote
In the last session of the VoiceCon Spring 2007 Conference, VoiceCon Co-Chair Fred Knight leads analysts and consultants who have participated in the Conference in a discussion of progress in IP Telephony migration, vendor positioning and market strategies, based on what they've seen during the week.

(VoiceCon Orlando 2007)

Keynote: Ray Repic, Chief Technology Architect, Coca-Cola Enterprises Inc.
The first keynote of the VoiceCon Fall Conference, Ray Repic describes how Coca-Cola Enterpises' global network was redesigned and rebuilt to leverage an IP Telephony platform and MPLS network.



(VoiceCon San Francisco 2006)

Keynote: Anoop Gupta, Vice President of the Unified Communications Group, Microsoft
The second keynote of the VoiceCon Fall Conference. Anoop Gupta, the Vice President of the Unified Communications Group at Microsoft. His keynote, titled "A Vision for Unified Communications," describes Microsoft's vision for integrated communications.


(VoiceCon San Francisco 2006)

Executive Forum I
In the second Executive Forum of the VoiceCon Fall Conference, VoiceCon Co-Chair Fred Knight led the following panel in a discussion of the market, the technology and where the industry is headed:
-Hugh Scholaert, President, Aastra Intecom
-Rick Moran, Vice President IPC, Product and
Technology Marketing, Cisco Systems
-Zig Serafin, General Manager, Unified Communications Group, Microsoft
-David King, VP Marketing, NEC Unified Solutions
-Mark Straton, Senior Vice President, Siemens
-Brian Metherell, VP and General Manager, Toshiba America Information Systems
(VoiceCon San Francisco 2006)

Executive Forum II
In this Summit on the Future of the Phone in the Enterprise at the VoiceCon Fall Conference, VoiceCon Co-Chair Fred Knight led the following panel:
-Stephan Grinzinger, VP Product Management Devices & Access, Siemens Communications Enterprise Systems
-Lawrence Byrd, Dir. IP Telephony Mobility, Avaya
-Phil Edholm, VP & CTO Network Architecture, Nortel
-Ed Wadbrook, Dir. of Industry Initiatives, Unified Communications Group, Microsoft
-John DeFeo, Corporate VP, Enterprise Mobility Solutions, Motorola
-Jim Coffman, PhD, Director, Engineering, Cisco Systems
(VoiceCon San Francisco 2006)

VoiceCon Summit: Deployment Stories
In this Enterprise Executive Summit at the VoiceCon Fall Conference, VoiceCon Co-Chair Eric Krapf led the following panel in a discussion of the factors that led them to launch their migration, what went well and what didn't, and the "gotchas" that affected their deployment efforts:
-Kevin McPhee, Manager Converged Networks, First Health Coventry
-Joseph Schuldhaus, Vice President Information Technology, West Edmonton Mall
-John Irizarry, VOIP Project Manager, NASA
-Patricia Green, Telecom Manager, Barclays Global Investors
(VoiceCon San Francisco 2006)

VoiceCon Summit: What Carrier Consolidation Means To You
We're down to just two choices when large enterprises go out to bid for major telecom services. Those two carriers are bigger than anything we've seen since the days of the Bell System, but are they any better? A leading market analyst and an attorney who negotiates contracts for the biggest U.S. enterprises will help sort out the implications. They'll give their take on what's happening and what's to come.
(VoiceCon San Francisco 2006)

User Forum: IP Telephony Strategies and Visions
IP Telephony implementations continue to grow—they're getting larger and there are more of them. But each enterprise still faces unique challenges as it migrates its network, organization, users and customers. At the VoiceCon User Forum, enterprise executives describe their experiences — what they started with, what triggered the decision to migrate, how their IT/telecom organization has coped, what's worked, what hasn't and why. They'll provide a real-world perspective on planning and executing an IP Telephony strategy.
(VoiceCon San Francisco 2006)

Locknote: IP Telephony's Progress, Promise and Pitfalls
At the conclusion of each VoiceCon conference, we ask some leading analysts to join the editor of Business Communications Review magazine to summarize what they learned during the Conference. The Locknote session presents views on progress in enterprise IP-telephony migrations, vendor positioning and market strategies, and the status of emerging technologies. Panelists draw on the experience of the week's sessions to sum up their views on the state of the industry.
(VoiceCon San Francisco 2006)